Study guide
JetBlue Airways — questions reported by pilots
Browse questions catalogued from approved gouges. Click through to a gouge to see how candidates answered in context.
HR
- D2admin_interview_info
How do you handle a disagreement with your CA about a safety-relevant decision?
Open gouge for context - D1admin_interview_info
How do you define professionalism in the cockpit and how do you model it every day?
Open gouge for context - D2admin_interview_info
Why JetBlue?
Open gouge for context - D2admin_interview_info
Describe a time you put the customer experience first even when it was operationally inconvenient.
Open gouge for context - D1admin_interview_info
How do you prepare for an interview with a company you want to join — what research do you do?
Open gouge for context - D2admin_interview_info
What leadership approach do you take as a JetBlue captain to embody the Inspiring Humanity mission?
Open gouge for context - D2admin_interview_info
Why JetBlue and what do you know about our culture?
Open gouge for context - D2admin_interview_info
What is JetBlue's strategic position in the US market and how does it differ from legacy carriers?
Open gouge for context
Technical
- D3admin_interview_info
Your A320 experiences a dual ADIRU failure on departure. What are your immediate concerns?
Open gouge for context - D2admin_interview_info
Explain the difference between a stabilized approach and a visual approach and what criteria define stabilized.
Open gouge for context - D3admin_interview_info
What are the A320 emergency descent procedures and at what altitude do you level off?
Open gouge for context - D2admin_interview_info
High crosswind landing technique on the 320?
Open gouge for context - D3admin_interview_info
You are on an A320 approach to JFK. Your autopilot disconnects at 800 AGL in IMC. What do you do?
Open gouge for context - D3admin_interview_info
Explain the A320 alpha floor protection and when it activates.
Open gouge for context - D3admin_interview_info
Explain the differences between A320 and A220 systems relevant to transitioning between fleet types.
Open gouge for context - D2admin_interview_info
What are the requirements for a circling approach at JetBlue and what are the key risks?
Open gouge for context
CRM
- D2admin_interview_info
A crew member disagrees with your assessment of the weather at the destination and wants to go direct. How do you handle this?
Open gouge for context - D2admin_interview_info
Your CA starts the approach briefing but gets interrupted by ATC with a complex clearance. When you return to the briefing, the CA skips several items. How do you handle this?
Open gouge for context - D3admin_interview_info
You are the flying pilot and the CA begins executing an unauthorized maneuver on departure. What do you do?
Open gouge for context - D2admin_interview_info
Junior FO disagrees with you on approach selection?
Open gouge for context - D2admin_interview_info
A gate agent is pressuring you to accept a late baggage load that will push your weight to the limit. You have not completed the loading calculation. What do you do?
Open gouge for context - D2admin_interview_info
Your FO made three CRM errors on this leg. How do you structure your debrief?
Open gouge for context - D2admin_interview_info
During pushback the ground crew chief reports a ground equipment strike on the fuselage. What do you do?
Open gouge for context - D3admin_interview_info
Your CA uses an incorrect callout during the takeoff roll and you are not sure if they are aborting. What do you do?
Open gouge for context
TMAAT
- D3admin_interview_info
Tell me about a time you made a command-level decision under pressure with imperfect information.
Open gouge for context - D1admin_interview_info
Tell me about a time you exceeded a customer's or stakeholder's expectations.
Open gouge for context - D2admin_interview_info
Tell me about a time you identified and corrected a systemic problem, not just the immediate symptom.
Open gouge for context - D3admin_interview_info
Tell me about a time you had to give negative feedback to someone more senior than you.
Open gouge for context - D2admin_interview_info
Tell me about a time you adapted your communication style to work more effectively with a colleague.
Open gouge for context - D2admin_interview_info
Time you pushed back on management.
Open gouge for context - D2admin_interview_info
Tell me about a time you had to navigate a challenging relationship with a crew member over a multi-day pairing.
Open gouge for context - D2admin_interview_info
Tell me about a time you successfully resolved a conflict between two crew members mid-operation.
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Scenario
- D3admin_interview_info
Your A320 loses all AC electrical power at cruise. Walk me through your immediate actions.
Open gouge for context - D2admin_interview_info
Departing BOS in winter your deice holdover time expires while you are number three for takeoff. What do you do?
Open gouge for context - D2admin_interview_info
You are cleared for a visual approach to LGB on a busy evening. The preceding aircraft is much slower than you expected. What do you do?
Open gouge for context - D3admin_interview_info
Your A320 has a tail strike on landing at BOS. Walk me through your subsequent actions.
Open gouge for context - D3admin_interview_info
During cruise over the Atlantic on a transatlantic diversion route you lose a SATCOM and all HF comms. What do you do?
Open gouge for context - D2admin_interview_info
At DH on a CAT I ILS at BOS, you do not have the required visual references. What do you do?
Open gouge for context - D3admin_interview_info
ATC vectors you into a holding pattern at altitude at FLL with 45 minutes of fuel above the hold. The delay is now projected at 90 minutes. What do you do?
Open gouge for context - D2admin_interview_info
You are enroute JFK to MCO and receive a hydraulic system leak caution. Walk me through your response.
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Company Knowledge
- D2admin_interview_info
JetBlue routes and fleet?
Open gouge for context